One Table, One Team Where every seat matters.

We are seeking to hire a Sr Customer Operations Analyst at our office in Marshall, MN. This position is responsible for Food Service freight analysis and inventory oversight. The position supports efficient freight and/or execution activities that ultimately enable high-quality customer experiences as well as supports inventory allocations and shortage communications as well as assistance with samples for product launches.

Freight

• Develops business tools and models that enable the delivery of financial and strategic goals. Provide observations to team leaders via reporting and insights.
• Analyzes, validates, manipulates, and interprets complex data from cross functional partners to develop solutions and optimization opportunities.
• Performs analysis of new logistics approaches and develops cost/benefit analysis, balancing tradeoffs between customer needs and costs.
• Leads complex initiatives that have multiple interdependencies and cross functional implications.
• Recommends and analyzes KPIs on business metrics to support the needs of the business.
• Supports cross-functional planning to and gathers key data to align on solutions that meet customer and business needs.
• Responsible for reviewing and monitoring customer logistics fines for freight and pallet claims. 

Inventory

• Actively involved cross functionally with Demand Planning, Customer Service, FSQ, Warehousing, Transportation and Supply Planning, this position will execute inventory strategies to support fill rate goals and logistics efficiencies.
• Utilizes reporting on daily/weekly basis to maintain system to support and achieve fill rate targets and to take corrective actions where necessary. Work with Supply and Demand Planning, Business Units and Logistics to overcome obstacles to higher fill rates.
• Reviews aging inventory on regular basis to minimize obsolete or excess inventory, creates and monitors action plans to minimize inventory liability, including follow up on hold and blocked Inventory for disposition as well as inventory rebalancing.
• Works with cross-functional partners on customer reporting and activities that ensure service level and inventory objectives are met, including inventory allocation and customer shortages.
• Partners with Marketing on new product launches and coordination of inventory movements to support launch.
• Responsible for reviewing and monitoring customer logistics fines for shortages. 
• Responsible for managing auto shipment requests.

What We Look For: