One Table, One Team Where every seat matters.

At CJ Schwan’s, we don’t just make food — we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors and timeless desserts from brands like Red Baron®, bibigo®, Tony’s®, Big Daddy’s®, Freschetta®, Pagoda®, Edwards® and Mrs. Smith’s®. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation and the power of food to bring people together. 

We are hiring a Sr Customer Insights Manager(individual contributor).  This is a high-impact, highly visible role where you’ll serve as the voice of the consumer across our pizza and frozen dessert portfolio. You won’t just report insights, you’ll shape strategy, influence innovation, and guide key business decisions.

As a trusted thought partner to senior leaders, you’ll turn complex data into clear, actionable opportunities that drive growth. If you are naturally curious, proactive, and solutions-oriented you should apply!

What You Will Do:

Shape Strategy Through Insight:

• Build a deep understanding of consumers across pizza and dessert categories—spanning brands, competitors, and retail environments
• Translate data and research into compelling stories that influence brand and business strategy
• Lead an enterprise-wide consumer learning agenda that drives innovation and growth

Drive Innovation:

• Partner closely with Marketing, R&D, and cross-functional teams to fuel the innovation pipeline
• Identify unmet needs, emerging occasions, and whitespace opportunities
• Lead concept development, testing, and optimization

Spot What’s Next:

• Stay ahead of cultural, consumer, and category trends
• Turn emerging signals into actionable business recommendations
• Bring forward-thinking insights into both retail and foodservice channels

Lead & Influence:

• Act as a key partner across Marketing, Brand, R&D, and Enterprise teams
• Facilitate ideation sessions and strategic discussions
• Deliver clear, persuasive recommendations to senior leadership
• Champion a consumer-first mindset across the organization

What We Look For:

• Bachelor’s degree (or equivalent work experience) and 8+ years in Consumer or Shopper Insights ideally in the CPG or food experience industry
• Strong expertise in both qualitative and quantitative research methods
• Strategic thinker with strong analytical and storytelling abilities
• Experience with syndicated data (Circana/Nielsen, Numerator) helpful
• Background supporting innovation pipelines nice to have

What We Offer:

The base salary range for this position is $107,000 to $178,000 annually, with eligibility for a 25% annual incentive bonus based on organizational performance. The range reflects factors such as experience, skills, education, certifications, and location, and starting salary may fall anywhere within the stated range.

Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well-being, including comprehensive health benefits, time off programs, and retirement and financial offerings.

CJ Schwan’s and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please email career.search@schwans.com.